品牌網站升級 · 概念提案

給台灣投資人的
數位第一印象。

這份提案不是「我推測代理需要什麼」—— 而是我打開一個跨境房產代理網站認真看完一遍之後,做的一份觀察與建議。

提案類型品牌網站重做 + Trust Signal + LINE 接入
客戶領域跨境房地產代理
閱讀時間約 5 分鐘

台灣投資人買泰國房,看的不是房子,是「你」

台灣人跨境置產,本質上是把全家的積蓄交給一家在曼谷的代理。 他們不是在選房子,是在選能不能託付這筆錢的對象

所以「網站第一印象」對你們來說不是 cosmetic —— 是他們決定要不要加 LINE 進一步聊的那個瞬間。

所以我打開了你們的網站,認真看了一遍。下面 6 件事是我直接看到的——不是猜的。

我在這個代理網站上看到的 6 件事

1
導航選單重複出現兩次
頁面頂部的 nav menu 完整出現了兩次,是前端 bug。台灣訪客打開的第一秒就會看到——這在他們心裡會直接打折專業感。
2
沒有團隊頁面,看不到「人」
整個網站只看得到 創辦人 一個名字,看不到其他同事、各分公司負責人、agent 團隊。台灣投資人最想知道的就是「我打去後是誰接的」。
3
沒有台灣客戶見證 / Case Study
同業中有些代理會在網站上放「B 先生、J 先生的成交故事」——這家完全沒有。台灣投資人決策前,99% 都在找一句「有人跟我一樣,他做了,結果是好的」。
4
Phuket、商業、工業項目跟 condo 混在一起
你們業務範圍其實非常廣——曼谷 condo、Phuket 海邊、商業 BOI、工業地——但網站上這些都混在同一個 listing 池子裡。高客單的買家(Phuket / 商業 / BOI)其實是不同 segment,需要不同的呈現。
5
沒有 LINE@ 入口
台灣人 100% 用 LINE 溝通——但你們網站上找不到「加 LINE 好友」的 QR Code 或一鍵加入按鈕。這意味著 從 web 訪客變成 lead 的轉化路徑斷掉了
6
整體呈現「跟其他代理沒差別」
你們其實有很多差異化(多城市 dealer 網絡、BOI 公司設立服務、Phuket 海邊住宅)——但網站上的視覺、結構、訴求,跟 DDProperty 上其他 100 家代理長得幾乎一樣。差異化沒被「視覺化」

台灣人決定加 LINE,只看 30 秒

跨境買房的台灣客戶,通常是這個路徑:

  1. 從 Google / 朋友介紹聽到這家代理
  2. 打開網站看看「這家是不是專業 / 可信」
  3. 30 秒內決定要不要加 LINE 進一步聊
  4. 加了 LINE → 真正的 sales 流程才開始

第 ③ 步是整個漏斗的瓶頸

台灣投資人保守、謹慎、最看 trust signal——你網站上沒有團隊、沒有客戶見證、沒有 LINE 入口、菜單還有 bug,他就不會加 LINE

每一個沒加 LINE 的訪客,等於是你已經付出的 marketing 成本(DDProperty 平台費 / Google 廣告 / 朋友介紹)全部流失

PHASE 1 · 主推方案

品牌網站重做 + 信任訊號內容化

把「台灣訪客在 30 秒內決定要不要加 LINE」這件事—— 從現在的機率事件,變成必然事件

第一階段聚焦五個模塊,每一個都針對前面列出的某個事實痛點:

模塊 01

全站視覺重設計 + bug 修復

重新設計頁面結構、修掉 nav 重複問題、整理首頁訴求層次。視覺從「跟其他代理一樣」變成「一眼看出是這家代理」。

→ 解決事實痛點 #1、#6
模塊 02

團隊頁面 · 把「人」立起來

創辦人 + 各分公司負責人 + 核心同事的照片、簡介、專長領域。讓訪客在加 LINE 之前就能看到一張臉

→ 解決事實痛點 #2
模塊 03

台灣客戶 Case Study · 信任的彈藥

挑 5-8 個成交過的台灣客戶(取得同意後),整理成 case study:他們是誰、買了什麼、為什麼選這家代理、現在收益如何。有名有姓有數字

→ 解決事實痛點 #3,這是整套提案的核心彈藥
模塊 04

項目分類重組 · 高端 segment 獨立呈現

把 Bangkok condo / Phuket beach / 商業 BOI / 工業地 分開做四條獨立的 segment 入口。每個 segment 有自己的 hero、訴求、案例。

→ 解決事實痛點 #4。Phuket 海邊住宅這種高客單,值得獨立 showcase
模塊 05

LINE@ 接入 · 把漏斗接起來

網站每頁底部 + 浮動按鈕都有 LINE@ QR + 一鍵加好友。不再讓訪客找不到加 LINE 的地方。同時加 LINE 後自動推一份「台灣人買泰國房 FAQ」PDF——把第一次接觸做完整。

→ 解決事實痛點 #5,這是從訪客變 lead 的轉化關鍵

重做之後大概的樣子

下面是兩個關鍵區塊的示意——團隊頁面、客戶 case study。實際視覺會根據你們品牌調整。

— 團隊頁面示意 —
A
創辦人 A
CEO · 創辦人
B
顧問 B
曼谷 · 高級顧問
C
區域負責人 C
Phuket · 高端產品

— 每位同事點開後有個人 bio、過往案例、聯絡 LINE。讓訪客在加 LINE 之前看到「我是跟誰接觸」—

— 客戶 Case Study 示意 —
"原本我在台北看了三家代理,最後選了這家,因為他們的顧問很仔細解釋外國人持有權配額的部分。2024 年買了素坤逸的一房,後續出租也是他們幫我搞定的。"
— 陳先生 · 台北科技業 · 2024 年成交
฿ 4.8M
成交金額
฿ 28K
月租金
7%
年化收益

— 5-8 則類似 case study,構成台灣訪客最需要的「有人成功過」的證據—

第一階段做什麼,先不做什麼

為了讓第一階段在 4-6 週 內看到成果,範圍刻意聚焦:

第一階段做

  • 全站視覺重設計
  • nav 重複等前端 bug 修復
  • 團隊頁面 + 同事 bio
  • 5-8 則台灣客戶 case study
  • 四個 segment 獨立入口
  • LINE@ 接入(QR + 一鍵加好友)
  • 加 LINE 後自動發迎賓 PDF
  • 手機優化 / SEO 基礎優化

第一階段先不做

  • LINE Bot 自動旅程
  • 內部 Agent CRM 系統
  • 線上看房 / VR 看房
  • 金流串接 / 線上下訂
  • 多語系(英文 / 日文版)
  • 會員系統 / 客戶後台
  • 進階分析 / Dashboard
  • API 對接 BOI 系統

「先不做」的項目,可在第一階段上線、數據穩定後,以 Phase 2 加購方式擴充。

第一階段上線之後,自然會走到哪裡

網站重做上線後通常會有一個明顯的變化——加 LINE 的台灣訪客數量會明顯上升。 這時候你會遇到下一個瓶頸:sales 團隊跟不過來。

LINE 客戶旅程自動化 + Agent 後台

把「加 LINE → 第一次互動 → 約咨詢 → 看房 → 成交」整條鏈路自動化。 AI 幫你判斷哪個客戶當下值得 sales 立刻接觸, sales 不用再每個 lead 都重複講基礎知識。

LINE 自動旅程(分階段內容推送) AI Lead 評分(誰真的想買) Agent 後台跟單系統 客戶分階段 status 看板 多城市 dealer 協作

這不是現在要決定的事。先把第一階段做好—— 等實際看到 LINE 客戶量起來之後,我們再決定要不要走 Phase 2。

預計 4-6 週,分階段交付

每個階段都有明確交付物,你可以隨時上線預覽。

第 1 週

需求對齊 + 客戶訪談準備

與你和核心同事訪談、確認整體訴求。同步開始安排台灣客戶訪談排程(case study 用)。

第 2-3 週

UI 設計 + 客戶訪談

產出完整 UI 稿、與台灣客戶逐位訪談並整理 case story。確認後動工。

第 3-5 週

前端開發 + 內容上稿

實作網站、上 LINE@ 接入、case study 內容、團隊頁面。每週都有可預覽版本。

第 5-6 週

測試 + 正式上線

跨裝置測試、SEO 基礎優化、上線。提供你和團隊的「日常更新教學」(後續加 case 自己加)。

上線後 3 個月

保固期 + 數據追蹤

上線後 3 個月內 bug 修復免費。同步追蹤關鍵指標(訪客數、LINE 加好友數、停留時間)。

整套網站是你的

所有資產都屬於您的公司

  • 網域維持在你公司名下,我無權限
  • 網站源碼開發完成一次性交付
  • 客戶資料 / case study全部存於你指定的位置
  • LINE@ 帳號用你公司 OA 帳號接入,我無權限
  • 合作中止網站照常運作,可由任何工程師接手

我們都在曼谷

我目前在曼谷工作,合作模式很單純:

溝通方式

LINE / 微信即時溝通,重要節點面對面或視訊。

現場服務

需要的話可以到您曼谷辦公室開會、訪談、上線設定。

交付方式

每階段交付都附說明 + 演示。你和團隊一起確認。

需求邊界

本提案範圍內的需求隨時調整。超出範圍的會先報價、你同意後再做。

下一步

"台灣訪客在 30 秒內決定要不要加 LINE。
這 30 秒決定了你過去所有 marketing 成本的命運。"

如果方向有興趣,我們約 30 分鐘聊聊——我先了解你們實際的客戶結構與成交流程,再決定第一階段具體做哪些。

BRAND SITE UPGRADE · CONCEPT PROPOSAL

The digital first impression
for cross-border investors.

This proposal isn't "what I'm guessing the agency needs" — it's what I actually saw after opening a cross-border real estate agency's site and reading through it carefully.

Project TypeBrand Site Rebuild + Trust Signals + LINE Integration
Client DomainCross-Border Real Estate Agency
Reading TimeAbout 5 minutes

For overseas investors, it's not the property they're choosing — it's you

Buying property cross-border is essentially handing over a family's savings to an agency in Bangkok. They're not picking a property — they're picking someone they can trust with that money.

So "the first impression of your site" isn't cosmetic — it's the exact moment they decide whether to add you on LINE and continue the conversation.

So I opened your site and read through it carefully. The 6 things below are what I directly observed — not what I'm guessing.

6 things I saw on this agency's website

1
Navigation menu appears twice
The header nav menu is rendered twice — a front-end bug. Every visitor sees it the moment they land. It silently discounts perceived professionalism.
2
No team page — visitors can't see the "humans"
The site only shows Founder as a name — no other team members, regional leads, or agent bios. The first thing investors want to know is "who's going to pick up when I call?"
3
No client testimonials or case studies
Other agencies in this space put real client stories (e.g., "Mr. Chen / Tech worker / 2024 closing") front and center — your site has none. 99% of investors are looking for one signal before deciding: "Someone like me did this, and it worked out."
4
Phuket / commercial / industrial listings mixed in with condos
Your business spans many segments — Bangkok condos, Phuket beach, commercial BOI, industrial land — but on the site they're all in the same listing pool. High-ticket buyers (Phuket / commercial / BOI) are different segments and need different presentations.
5
No LINE@ entry point
Asian investors run on LINE — but there's no "add on LINE" QR code or one-tap button anywhere on your site. This means the conversion path from visitor → lead is broken.
6
Overall presentation looks "just like every other agency"
You actually have many differentiators (multi-city dealer network, BOI company setup services, Phuket beach residences) — but the visual, structure, and messaging look almost identical to 100 other agencies on platforms like DDProperty. Your differentiation isn't being visualized.

Investors decide whether to add LINE in 30 seconds

Cross-border buyers typically go through this path:

  1. Hears about the agency via Google / referral
  2. Opens the site to assess "are these people professional / trustworthy"
  3. Decides within 30 seconds whether to add LINE
  4. If yes, real sales flow begins

Step ③ is the entire funnel's bottleneck

Cross-border investors are conservative, cautious, highly trust-signal driven. If your site has no team, no testimonials, no LINE entry, and visible bugs — they will not add LINE.

Every visitor who doesn't add LINE = your entire upstream marketing cost (platform fees, Google Ads, referrals) wasted.

PHASE 1 · PRIMARY PROPOSAL

Brand Site Rebuild + Trust Signal Content

Take "visitor decides to add LINE within 30 seconds" — and turn it from a chance event into an inevitable one.

Phase 1 focuses on five modules, each targeting one of the observed facts above:

MODULE 01

Full site visual redesign + bug fixes

Restructure page hierarchy, fix the duplicate nav, clean up the homepage's value-proposition layers. Visual identity shifts from "like every other agency" to "instantly recognizable as you".

→ Addresses observed fact #1, #6
MODULE 02

Team Page · Put the humans on display

Founder + regional leads + core team members with photos, bios, areas of expertise. Lets visitors see a face before they add LINE.

→ Addresses observed fact #2
MODULE 03

Client Case Studies · The trust ammunition

Pick 5-8 actual closed clients (with their consent), turn each into a case study: who they are, what they bought, why they chose this agency, current returns. Named, specific, with numbers.

→ Addresses observed fact #3 — this is the core ammunition of the entire proposal
MODULE 04

Listing reorganization · Premium segments displayed independently

Split Bangkok condos / Phuket beach / commercial BOI / industrial land into four independent segment entrances. Each has its own hero, value prop, and case studies.

→ Addresses observed fact #4. High-ticket segments like Phuket beach residences deserve dedicated showcase
MODULE 05

LINE@ integration · Closing the funnel

LINE@ QR + one-tap add-friend button on every page bottom and as a floating button. Visitors never have to hunt for the entry point. After adding LINE, automatically push a "Buying Thai Property as a Foreign Investor — FAQ" PDF to complete the first touch.

→ Addresses observed fact #5 — the visitor-to-lead conversion key

What it might look like after the rebuild

Below are two key sections shown as mockups — team page and client case study. The actual visual will be tailored to your brand.

— Team Page Preview —
A
Founder A
CEO · Founder
B
Advisor B
Bangkok · Senior Consultant
C
Regional Lead C
Phuket · Premium Products

— Each team member's profile expands to show bio, past deals, and a direct LINE contact. Visitors know exactly who they're talking to before adding LINE. —

— Client Case Study Preview —
"I looked at three agencies in Taipei. Picked this one because their advisor patiently explained the foreign ownership quota in detail. Bought a one-bedroom in Sukhumvit in 2024, and they handled the leasing too."
— Mr. Chen · Taipei tech professional · 2024 closing
฿ 4.8M
Closing price
฿ 28K
Monthly rent
7%
Annual yield

— 5-8 similar case studies provide what investors need most: "someone like me succeeded" evidence. —

What Phase 1 does, and what it deliberately doesn't

To deliver Phase 1 in 4-6 weeks, the scope is intentionally tight:

Phase 1 Includes

  • Full site visual redesign
  • Fix duplicate nav and other front-end bugs
  • Team page + bios
  • 5-8 client case studies
  • Four independent segment entries
  • LINE@ integration (QR + one-tap)
  • Auto-send welcome PDF after add
  • Mobile + basic SEO optimization

Phase 1 Excludes

  • LINE Bot automated journey
  • Internal Agent CRM system
  • Online viewings / VR tours
  • Payment gateway / online deposit
  • Multi-language (EN / JP versions)
  • Member system / client portal
  • Advanced analytics / dashboard
  • API integration with BOI systems

"Excludes" items can be added in Phase 2 once Phase 1 is live and metrics are stable.

Where this naturally leads after Phase 1

After the brand rebuild ships, there's typically one obvious change — the number of visitors adding LINE goes up noticeably. That's when the next bottleneck hits: your sales team can't keep up.

LINE Customer Journey Automation + Agent Back-Office

Automate the entire chain: "add LINE → first interaction → schedule consultation → property tour → closing". AI helps you identify which leads are worth sales' immediate attention, so sales no longer have to repeat basic knowledge for every lead.

LINE auto-journey (staged content) AI Lead scoring Agent back-office CRM Lead status board Multi-city dealer collaboration

This is not for you to decide right now. Get Phase 1 right first — once LINE volume is visibly growing, then we discuss whether Phase 2 makes sense.

Estimated 4-6 weeks, phased delivery

Each phase has clear deliverables — you can preview at any time.

Week 1

Requirements alignment + client interview prep

Interview you and core team, confirm overall direction. Begin scheduling client interviews for case studies.

Week 2-3

UI design + client interviews

Deliver full UI mockups, interview clients individually, write up case stories. Sign-off, then build.

Week 3-5

Front-end development + content production

Build the site, integrate LINE@, finalize case study content and team page. Preview builds delivered weekly.

Week 5-6

Testing + launch

Cross-device testing, basic SEO, go live. Provide a "daily update guide" so you and your team can add future cases yourselves.

3 months post-launch

Warranty + analytics tracking

Free bug fixes for 3 months. Track key metrics together: visitor count, LINE add-rate, time-on-page.

The whole site belongs to you

All assets belong to your company

  • Domainstays under your company name — I have no access
  • Source codedelivered in full upon completion
  • Client data / case studiesstored where you specify
  • LINE@ accountregistered under your company OA — I have no access
  • If the engagement endsthe site keeps running; any engineer can take over

Both based in Bangkok

I'm currently working in Bangkok — the engagement is straightforward:

Communication

LINE / WeChat for real-time chat, face-to-face or video for key milestones.

On-site

I can come to your Bangkok office for meetings, interviews, and launch setup when needed.

Delivery

Each phase delivery comes with documentation + demo. You and your team review together.

Scope boundaries

Adjustments within the proposed scope are free; out-of-scope work is quoted upfront, with your sign-off before any work begins.

Next Step

"Investors decide whether to add LINE in 30 seconds.
Those 30 seconds determine the fate of every marketing dollar you've already spent."

If this direction interests you, let's schedule 30 minutes — I'll understand your actual client structure and closing flow, then we decide what Phase 1 specifically covers.